January 3, 2012: Britax has received reports from consumers concerning missing screw(s)/nut(s) at the base joint connector(s) of their convertible car seat. Britax has determined that a limited number of convertible car seats were manufactured with screws/nuts that were improperly inserted. As a result one or both of these screws/nuts may be detached from the base joint connector. The potentially affected convertible car seats (see list below) were manufactured from the start of production in early July 2010 through August 2011.
Britax assures you that if your convertible car seat is missing a screw/nut in the base joint connector, you can continue to safely use your Britax convertible car seat until the screw/nut is replaced. The missing screw(s)/nut(s) does not affect the safety performance of the convertible car seat because the convertible car seat is attached to the vehicle via the reinforced steel bars on the seat shell and not the convertible car seat base. However Britax highly recommends that you replace any missing screws/nuts in order to ensure that your convertible car seat fully functions as originally designed. Until you receive replacement screws/nuts, Britax recommends that you ensure that your convertible car seat is properly installed using the vehicle seat belt or LATCH connectors as outlined in the user guide.
This photo demonstrates the location of the potentially missing screw(s)/nut(s) which are inserted into both sides of the convertible car seat base joint connectors.
Inspect and confirm that both screws/nuts are present before un-installing the seat to replace any
If you experience a missing screw(s)/nut(s) in the Britax convertible car seats identified below, please contact the Britax Consumer Services Department at 888-427-4829. Britax will provide a kit which contains replacement screws/nuts and simple tools to install the missing screw(s)/nut(s).
Consumer Service Department Hours: