Frequently Asked Questions

Which child seat is best for my child?

The best child seat is one that fits your child, fits in your vehicle, and is easy for you to use each and every time. You will notice that some child seats are easier to use than others, while some will not fit into certain vehicles, and some of each type are less suited for the child's size and development.

Read all product labels and verify that the specifications of the child seat meet your current needs.

What is the correct handle position for Britax infant car seats when used in the vehicle?

For in-vehicle use, whether used with or without the base, the handle can be in any locked position during travel.

Can crotch rolls and receiving blankets be used with Britax car seats?

If the positioning insert provided with the BRITAX car seat does not position the child as needed, it is acceptable to place a rolled receiving blanket on each side of the child for lateral support – once the child is properly secured within the harness as instructed in the user guide. The rolled receiving blankets should not be placed between the child and the harness.

It is not acceptable to use a crotch roll with any BRITAX car seat to position a child.

 

What is a convertible car seat?

A convertible car seat is a child seat that "converts" from rear facing for infants and small toddlers to forward facing for children. Britax convertible car seats can accommodate children weighing up to 65 pounds.

Can I rear-face tether my Britax Convertible?

Britax removed rear-face tethering as an option in 2015 to address vehicle compatibility concerns with airbag sensing systems.  For previous Britax Convertible car seats that have rear-face tethering in the manuals, those seats have been tested and approved for rear-face tethering, but would require the approval by the automobile manufacturer to allow for Swedish tethering (where an anchor point is created with the tether connector strap under the front vehicle seat).  The Australian rear-face tethering method (where the top tether is routed around each side of the convertible to the rear vehicle-designated tether anchor) is also no longer recommended due to the large variety of vehicle anchor locations which often make that method incompatible and inconvenient.

How do I adjust the harness on convertible car seats?

Please visit this page for instructions on how to adjust your harness.

 

How far can my convertible car seat overhang the vehicle seat?

 
 It is important that the base of the child seat rests completely flat on the vehicle seat. As seen in the illustration, it is permissible to allow up to 3 in. (7.6 cm) of the base to hang over the edge of the vehicle seat. Some vehicle seats do not allow enough of the child seat base to contact the vehicle seat. If this is the case for a forward-facing installation, adjust the seat to the upright position. For a rear-facing installation, choose another seating position. Not doing so could cause the child seat to not perform as intended.

When does a child outgrow or not appropriately fit in a Britax convertible car seat?

Please refer to the user guide for your specific car seat and date of manufacture for more information.

How should the Tether be stored when not in use or the excess when in use?

When the Versa-Tether is being used to install the child seat in your vehicle, any excess webbing should be secured in the attached elastic strap. When the Versa-Tether is not being used to install the seat in your vehicle, it should be stored in the pouch or tether storage compartment on the back of the child seat. To avoid damage or injury, be sure that any excess webbing is contained within your vehicle at all times.

Can you use a pool noodle with my convertible?

Yes.  If the appropriate recline cannot be achieved in the fully reclined position, you can place a rolled towel or pool noodle in the vehicle seat bight. See user guide for more information.

Do I need to use one or two lock-offs when installing my convertible seat with built-in lock-offs?

Use one lock-off, closest to where the vehicle belt will be buckled.

The Frontier and Frontier 85 user guides say that in booster mode the seat can be secured to the vehicle seat using LATCH and use the vehicle lap-shoulder belt to secure the child. The child must be over 40 pounds to use the seat in booster mode, and LATCH generally is used only up to 40 pounds (unless otherwise noted by the vehicle manufacturer’s recommendation). Is this instruction conflicting?

When LATCH is used to secure a harnessed child seat in a vehicle and the harness itself is restraining the child in the child seat, in the event of a crash, then the load or force is applied to the LATCH system. In this scenario you would not use LATCH to secure or install a child seat with a child who weighs more than indicated by the vehicle manufacturer as maximum capacity of the lower anchors.

When LATCH is used in a booster mode, as allowable with the Frontier and Frontier 85, the LATCH system is pre-positioning the booster seat. The lap-shoulder belt is then used to secure the child. In this scenario, in the event of a crash the load is applied to the vehicle seat belt system as with any belt-positioning booster seat. Since the load is not applied to the LATCH system in this scenario, it does not contradict the maximum capacity rating of the lower anchors by the vehicle manufacturer.

 

Can I recline the Britax Harness-2-Booster seat when in booster mode (without the harness)?

No. The Britax Harness-2-Boosters were tested and certified in the upright position when in booster mode. Do not use recline in booster mode for a harnessed installation.

The harness-2-booster user guides say that I can use the LATCH in booster mode from 40-120 lbs. How is it that I can use the LATCH beyond the vehicle’s LATCH anchor weight limit?

When using the harness-2-booster in booster mode, the vehicle seat belt is restraining the child and, in the event of a crash, the crash forces are applied to the vehicle seat belt. When used in Booster mode, the LATCH system is only offering stability and restraining the seat when not in use and does not bear the load during a crash. Therefore, it does not contradict the maximum capacity rating of the lower anchors by the vehicle manufacturer.

When can I move my child from a harnessed seat or booster seat to the vehicle seat belt?

Requirements for car seat use vary depending on the state or province in which you reside.  Britax recommends that you follow the laws of your state/province as the minimum requirements for restraining your child while traveling.  Additionally, Britax recommends that you continue to use the child seat system - convertible car seat, harness-2-booster (combination) seat, or booster seat - to the upper limits of its recommended use. To be able to fit an adult seat belt, Britax recommends that a child must:

  • Be tall enough to sit without slouching with his/her back and buttocks against the vehicle seat back
  • Keep his/her knees completely bent over the front edge of the vehicle seat with his/her feet flat on the floor, AND
  • He/She must be mature enough to stay seated properly

Also, the vehicle seat belt must be positioned correctly across the child's hips and shoulder/middle of the chest.

Why can't I use my Britax harness-2-booster until my child is two years old and 25 pounds?

The Britax harness-2-boosters were released with a 25 pound/2-year minimum requirement because we do not want to promote facing children forward too early, i.e. moving your child from an infant car seat directly into a forward-facing seat like a harness-2-booster. Our recommendation would be to transition your child from an infant car seat to a rear-facing convertible car seat in order to remain rear-facing as long as possible.

What is the purpose of ISOFLEX Flexible Lower LATCH Connection System on a belt-positioning booster seat?

The ISOFLEX Flexible Lower LATCH Connection System secures the booster seat to the vehicle, preventing it from becoming a projectile when not in use, and stabilizing it during a crash.

Why do I need Lower Connectors/Universal Anchorage System for a booster seat?

A belt-positioning booster seat with lower anchors/ Universal Anchorage System secures the booster seat to the vehicle, preventing it from becoming a projectile when not in use, and stabilizes it during a crash.  The majority of caregivers do not secure their unoccupied booster seats to the vehicle seat, thus allowing the booster seat to become a projectile in the event of a collision.

How should the V-Shaped Tether be stored?

When the V-Shaped Tether is being used to install the child seat in your vehicle, any excess webbing should be secured in the attached elastic strap. When it is not being used to install the seat in your vehicle, it should be stored in the pouch on the back of the child seat. To avoid damage or injury, be sure that any excess webbing is contained within your vehicle at all times.

 

What is the difference between a harnessed seat and a booster seat?

Booster seats differ from a harnessed car seat in that a booster seat, by definition, simply “boosts” the child up so that the vehicle seat belt is positioned correctly across the child’s hips and shoulder/middle of the chest.  Booster seats rely on the vehicle seat belts to hold both the child and the booster seat in position.

Harnessed seats have an internal 5-point harness system that is used to restrain the child.

How do I wash/clean the fabrics on my stroller?

We recommend to spot clean the fabrics on the stroller. For some helpful tips check out this article: https://us.britax.com/tips-advice/how-to-clean-a-stroller/

What is the stroller warranty period?

Britax strollers have a 2-year warranty with a proof of purchase.

What infant car seats are compatible with Britax strollers?

All Britax strollers are compatible with Britax Infant Car Seats. Additionally, they are compatible with select Maxi Cosi, Cybex and Nuna infant car seats with the purchase of the Britax Infant Car Seat Adapters (Maxi Cosi, Cybex, Nuna).

At what age can I use the second seat on the B-Ready Stroller?

The second child seat is suitable from birth up to 35 lbs.

At what age can I use the top seat on the B-Ready?

The top seat is suitable from 6 months up to 55 lbs.

Can I get another cup holder for the left side of the B-Ready stroller?

The B-Ready is designed to accommodate a cup holder on the right side only.

How many recline positions does the second seat on the B-Ready have?

The second seat has four recline positions, including the folded position.

When is it necessary to use the fabric seat guard?

It is recommended to use this guard on the back of the top seat to cover any potential pinch points when using the second seat or an infant car seat in the lower position.

What are the available configurations for B-Ready?

Please refer to the B-Ready page or more information.

When do I use the extension adapters with the B-Ready?

Use the extension adapters to move the infant car seat or bassinet further forward when using the second seat below. Only use the infant car seat and bassinet rear-facing when using the extension adapters. The extension adapters cannot be used with the top seat.

Is the B-Agile Double compatible with an infant car seat?

At this time, the B-Agile Double is not compatible with an infant car seat. It can be used from birth when in full-recline mode.

What is the difference between the B-Safe 35 and the B-Safe 35 Elite travel system?

Both travel systems have the same stroller, which is the 2017 B-Agile 3 stroller. The difference between the two travel systems is the infant car seat. The B-Safe 35 Travel system has the B-Safe 35 Infant Car seat and the B-Safe 35 Elite travel system has the B-Safe 35 Elite infant car seat.

When purchasing a B-Agile travel system, is the infant car seat base included?

Yes, an infant car seat base is included in the purchase of a B-Agile travel system.

When purchasing a B-Free travel system, is the infant car seat base included?

Yes, an infant car seat base is included in the purchase of a B-Free travel system.

Are the infant car seat adapters included with the purchase of a B-Mobile stroller?

Yes, infant car seat adapters are included. They are located in the storage basket of the stroller in a built-in pocket.

Can I use a cup holder or stroller organizer on the B-Mobile?

We do not recommend attaching a cup holder or stroller organizer to the B-Mobile stroller.

What is the material inside the bassinet?

The bassinet material is a poly cotton blend.

What is the warranty on stroller accessories?

The warranty for stroller accessories is two years with a proof of purchase.

How do I know what type of seat belt retractor is in my vehicle?

For details on the type of seat belt system in your vehicle, consult your vehicle's owner's manual.

How far can my car seat overhang the vehicle seat?

It is important that the base of the car seat rests completely flat on the vehicle seat. As seen in the illustration, it is permissible to allow up to 3 in. (7.6 cm) of the base to hang over the edge of the vehicle seat.


 

Where is the safest seating position to install my child’s car seat?

The safest seating position for your child in any vehicle is in the back seat.  The center of the rear seat is preferable to outboard positions, as long as you can achieve a tight installation, because it is the furthest from a side impact. It’s important, however, to keep in mind that if you’re not able to install your car seat in the center position, a properly installed car seat in an outboard position will still provide excellent protection for your child during a crash. Make sure to check your car seat and vehicle user’s guides for available seating positions.

The anti-rebound bar is not making complete contact with the vehicle seat back. Is this okay?

The contour of the vehicle seat will affect the amount of contact between the seat back and the anti-rebound bar. Once a firm installation is achieved, the space is typically minimal.

What is the LATCH system?

LATCH stands for Lower Anchors and Tethers for Children. To help make installations easier, LATCH is required on car seats and in most vehicles manufactured on or after Sept. 1, 2002. Keep in mind that car seats can typically be installed with LATCH OR a vehicle seat belt. Always refer to the vehicle owner’s manual and car seat user guide.

Is it safer to use LATCH or the vehicle seat belt and car seat tether (if anchor is available) to install a car seat?

Installed correctly, both methods of installation are equally safe. Always refer to the vehicle owner’s manual guide and car sear user guide to determine the best installation method.

My car seat doesn’t seem to be as secure now as when I first purchased it. What can I do?

The process of seating and removing your child along with the motion from your vehicle moving can shake your car seat loose over time. It is very important that you check the fit often and reinstall your car seat periodically.

Does Britax recommend using top tethers?

Since the use of the tether increases the performance of a child safety seat during a crash, Britax recommends using the tether at all times for car seats equipped with a tether. The tether should be used for forward-facing car seats installed using the vehicle seat belt or LATCH system. Consult your vehicle owner's manual for tether anchor locations and weight capacities.

Why is it important to use the top tether when installing car seats?

The use of a top tether can reduce the distance that your child’s head moves forward in the event of a crash (also called head excursion) by 4 to 6 inches, thereby minimizing the risk of injury.

Will a Britax car seat fit in my car?

We encourage you to try installing the car seat directly into your car prior to purchase, because not all car seats are compatible with all vehicles and all occupants of the vehicle.

If you’re considering a convertible car seat, try it in both the rear-facing and forward-facing positions. Also, be sure to check the vehicle owner's manual for the type of retractor on the seat belt and verify that the type of retractor is compatible with your chosen car seat.

How far can my harnessed car seat (infant, convertible, harness-2-booster) overhang the vehicle seat?

It is important that the base of the car seat rests completely flat on the vehicle seat. As seen in the illustration, it is permissible to allow up to 3 in. (7.6 cm) of the base to hang over the edge of the vehicle seat. Some vehicle seats do not allow enough of the car seat base to contact the vehicle seat. If this is the case for a forward-facing installation, adjust the seat to the upright position. For a rear-facing installation, choose another seating position. Not doing so could cause the car seat to not perform as intended. Belt-positioning boosters do not allow overhang.

Does Britax offer training programs on installation techniques?

Special training programs are not currently offered by Britax.

To have your installation checked by a certified child passenger safety technician, visit our Checking Station page to see our event dates. To locate an inspection station in your area, visit www.safekids.org.

How can I tell if my car seat is properly installed?

It is important to follow the directions provided with the car seat AND the vehicle in order to achieve a proper installation. After installation, grasp the seat near the belt path to check for excessive movement. Excessive movement is described as movement of more than one inch side-to-side or front-to-back at the belt path.

If after reading the user guide and vehicle owner’s manual you’re unsure about the installation of your car seat, you may find demonstration videos on the Britax YouTube Channel helpful. If you would like to have a local child passenger safety technician inspect your car seat, visit www.safekids.org to find an inspection station near you.

How do I know what type of seat belt retractor is in my vehicle?

For details on the type of seat belt system in your vehicle, consult your vehicle owner's manual.

Can a car seat be installed in the front seat of a vehicle?

The safest seating position for your child in any vehicle is in the back seat. If a back seat position is not available, keep these tips in mind:

  • NEVER place a car seat rear-facing in a front passenger seat that has an active airbag.
  • If you need to place the car seat in the front seat, make sure the airbag is turned off and move the vehicle seat as far back as possible. DEATH OR SERIOUS INJURY can occur if an airbag contacts the seat.
  • (The airbag does not have to be switched off when the seat is placed forward-facing in front of an airbag.)

Can I install a car seat next to a side curtain airbag?

Britax recommends that caregivers follow directions provided by the vehicle manufacturer for installation of car seats next to side impact air bags.

Can I install Britax seats using both LATCH and the vehicle seat belt?

No. Britax car seats should be installed using only one installation method – either the vehicle’s seat belt and car seat tether (if anchor is available) or LATCH. Parents should always refer to the car seat user guide with any questions.

I have installed my car seat using the LATCH but the seat is moving left to right. Is this safe?

Excessive movement is described as movement of more than an inch side-to-side or front-to-back.

If the seat moves more than an inch side-to-side or front to back, it is not considered a secure installation. Some tips that may help reduce the side-to-side movements include:

  • Use an anti-skid mat (Non-Adhesive Shelf Liner) under base
  • Elevate the recline, being certain not to exceed level position

If a secure installation cannot be obtained, try another seating position or install with the vehicle seat belt.

Where can I have my car seat installation inspected?

Parents can search for local car seat inspection stations on the NHTSA website.

Local Child passenger safety technicians can be located on the SafeKids website.

How do I know when to switch from lower anchor installation to a vehicle seat belt and car seat tether installation?

The installation of a car seat should be switched from lower anchors to a vehicle seat belt and car seat tether when the child’s weight meets or exceeds the maximum child weight indicated on the car seat label, in the car seat user guide and in the vehicle owner’s manual. If the vehicle and car seat prescribe two different maximum child-weight capacities, use of lower anchors should be discontinued at the lower of the two weight capacities.

Do the NHTSA lower anchor weight limits labeling requirements also apply to the tether anchors?

No. The label required by NHTSA that indicates maximum child weight for installing a car seat with lower anchors is specific to the vehicle’s particular lower anchors. The vehicle owner’s manual and car seat user guide should be reviewed for specific direction for tether anchor use. Weight capacity for tether anchor use could be different than for lower anchors, especially when a vehicle seat belt is used to install a car seat.

Does the NHTSA’s lower anchor weight limits label requirement affect Canadian seats?

Canada has a different standard for car seats called the Canada Motor Vehicle Safety Standard (CMVSS). Ultimately, these changes affecting installation using vehicle lower anchors may be included in Canadian vehicle owner’s manuals; however, it is not currently a requirement. Vehicle owner’s manuals and car seat user guides should be reviewed before installing a car seat.

How do I find the LATCH weight limits for my vehicle?

Refer to the vehicle owner’s manual or contact the vehicle manufacturer for weight capacities for LATCH (lower anchors and/or tether anchors).

How do I know if my vehicle contains LATCH?

Most U.S. vehicles manufactured on or after Sept. 1, 2002, are equipped with LATCH. Refer to your vehicle owner’s manual under the Car Seats section to confirm.

What is a tether anchor?

A top tether anchor is the spot in the vehicle where the car seat’s tether strap is connected. Vehicles typically have three tether anchors. The tether on forward-facing car seats and some rear-facing car seats can be attached to the tether anchor in a vehicle.

If my vehicle does not have tether anchors, where can I get them installed?

Caregivers should contact their vehicle manufacturer for more information, as they may be able to install a tether anchor for a nominal fee.

What is a tether strap and why is it important to use?

The tether strap is typically located on the upper part of the back of the car seat. Parents should read the car seat user guide to understand how the tether works.

The use of the tether when installing a forward-facing car seat can reduce forward movement of the child’s head by 4 to 6 inches in the event of a crash.

Can I use an inflatable seat belt to install my Britax car sear?

Not all models of BRITAX car seats are approved for use with inflatable seat belts. At this time, ONLY the Ford Motor Company (Ford and Lincoln vehicles) Inflatable seat belt system is approved for use with the following BRITAX models:

B-SAFE, Britax G Series Convertibles (Roundabout, Marathon, Boulevard, Advocate), Pioneer 70, Pioneer, Frontier, Frontier 85, Frontier 90, Frontier CLICKTIGHT, Pinnacle 90, Pinnacle CLICKTIGHT, Parkway SG and Parkway SGL.

If your car seat model is not listed above, it is NOT approved for use with the Ford inflatable seat belt system or any other inflatable seat belt system.

For more information on Inflatable seat belts, please click here

Can a Britax child seat be installed in the rear center seating position using the lower anchors of the outboard seating positions?

Check your vehicle owner’s manual for the exact LATCH anchor locations and seating positions (if equipped), information on use with a child seat, and for the maximum weight rating for the LATCH anchors.

Standard vehicle seat spacing between LATCH anchors is 11 inches (27.9 cm). MOST BRITAX child seats with flexible attachments can be used in a seating position with up to 20 inches (50.8 cm) of space between the LATCH anchors if the vehicle manufacturer allows. 

Is my car seat approved for use on aircraft?

A car seat has been tested and certified to meet FAA requirements if it contains this statement (in red) on the label, “This restraint is certified for use in motor vehicles and aircraft.” Even though your car seat may be certified for use on aircraft, it is still a good idea to contact the airline prior to travel to ask. Some aircraft have seating configurations which are incompatible with certain car seats.

Britax Belt-Positioning Boosters are not certified for use on an aircraft. A lap and shoulder belt is required with a booster. Please refer to the labels on the car seat and in the user guide to determine if your Britax car seat is certified for use on aircraft.

 

How do I install my Britax car seat that has ClickTight in an aircraft seat?

To install a Britax car seat with ClickTight on an aircraft seat, you should position the lap belt using the car seat belt path and NOT use the ClickTight system. Please refer to the user guide for specific instructions. This applies only with use on an aircraft.

Are the Britax Harness-2-Booster seats certified for aircraft use?

Yes, all Britax Harness-2-Booster seats are certified for use on aircraft in harness mode.  However, they are not certified for use on aircraft in booster mode (without the harness). Britax also recommends check with your airline regarding the use of child seats on their aircraft as different aircraft have varying seat sizes.

Can I use a U.S. car seat in Canada?

For U.S. visitors traveling from the United States to Canada, use of the U.S. product is permissible while visiting Canada. However, use of the U.S. product by Canadian residents can result in penalties and fines, as determined by provincial law.

What Britax car seats are currently available in Canada?

Please visit Britax.ca to view Britax products sold in Canada.

Can I use accessories with my Britax car seats?

All accessories manufactured by Britax for Britax products have been tested and approved for use with Britax car seats. The use of non-BRITAX accessories (i.e. covers, inserts, toys, accessories, or tightening devices) are not approved by BRITAX. Their use may void the BRITAX warranty.

Have Britax accessories been crash tested?

Yes, Britax accessories have been tested and are approved by Britax for use with Britax car seats & strollers.

Will use of Britax accessories void the warranty?

Proper use of accessories will not void the Britax warranty.

Can you wash the Car Seat Travel Bag?

Yes, the fabric can be spot cleaned with water and mild soap.

Does Britax sell products direct?

Britax currently sells select car seats and strollers, accessories and replacement parts directly to consumers in our online store. Click on the Shop link to see what is available for purchase.

Can I continue to use my car seat after it has been involved in a crash?

While we hope this never happens to our customers, unfortunately accidents do occur. In the event this happens, Britax recommends that the use of a car seat be discontinued if it has been in a moderate to severe crash.  We further advise of the National Highway Traffic Safety Administration’s (NHTSA) position that it is not necessary to replace a car seat after a minor crash.

A minor crash is one that meets ALL of following criteria:

  • The vehicle was able to be driven away from the crash site; AND
  • The vehicle door nearest the child restraint was undamaged; AND
  • There were no injuries to any of the vehicle occupants; AND
  • The air bags (if present) did not deploy; AND
  • There is no visible damage to the car seat.

For more information on NHTSA’s stance on car seats and crashes:

https://www.nhtsa.gov/car-seats-and-booster-seats/car-seat-use-after-crash

My headrest foam is broken. Can I still use my seat?

Yes. The seat is still structurally safe to use as long as the foam is positioned in the same place in which it was intended. Sometimes taping the foam in place is suggested in order to prevent it from wiggling. Taping the foam does not compromise the safety of the car seat. For more information contact Britax Customer Service at: 1-888-427-4829 (toll free).

When does my car seat expire?

The expiration date varies by product and from the date of manufacture. For information relating to your particular car seat, please refer to your user guide.

Britax Car Seats manufactured June 2010 or after

  • Infant car seats have a useable life of 6 years.
  • Convertible car seats (excluding the Classic line) have a useable life of 7 years.
  • ClickTight Convertible car seats have a useable life of 10 years.
  • Harness-2-Booster seats have a useable life of 9 years.
  • Belt-Positioning Booster seats have a useable life of 6 or 10 years. Refer to the user guide of your specific belt-positioning booster seat.

Britax Car Seats manufactured through June 2010

  • The useable life for most Britax infant car seats (including the base), older infant/child car seats, youth seats, and belt-positioning booster seats manufactured through June 2010 have a service life of 6 years. Frontier Harness-2-Booster seats manufactured from 2008-2010 have a service life of 9 years.

To prevent injury due to deterioration or hidden damage, do not use car seats or booster seats older than their useable life or if it has been in a moderate or severe crash. You can find the date of manufacture on the car seat/booster seat serial label.

Why do car seats have expiration dates?

There are several reasons why car seats have expiration dates:

  1. The materials that compose the seat (plastics, fabrics, webbing, etc.) all degrade over a period of time due to environmental factors, such as sunlight and heat.
  2. Car seat manufacturers have the ability to perform “life cycle testing” in an environmental chamber. This chamber allows us to perform tests replicating an expected life span of the seat. The materials the seat is made from, the process by which the seat was made, the design of the seat, and the size and weight of the child using the seat are all designed in accordance with the life cycle test requirements.

A car seat has to meet government standards that are in place at the time the seat is manufactured. Safety standards are constantly changing and new technologies are being developed.

My car seat is expired. What should I do with it now?

We recommend that expired car seats be discarded. When discarding a car seat, be sure to cut off all of the webbing, cut the cover, remove or blackout the serial number and manufacture date, and write “trash, do not use” on the car seat shell.

How can I update my product registration information?

To update your product registration information, visit our Product Registration page or call the Britax Consumer Services Department at 888-427-4829. Please have the model number and serial number for your product available.

What is Nanotechnology?

Nanotex changes the fiber on a molecular level, becoming a part of the fiber that enables the textile to permanently resist spills and stains. It really is amazing and it really is chemistry – Nanotex changes the surface energy of the fabric, making it resistant. The lower the surface energy, the more resistant the textile is.

Is it Fire-retardant?

Nanotex fabric is naturally fire retardant.

Is Nanotex machine washable?

Britax recommends hand washing and air drying your Nanotex cover.

What is a recommended cleaning solution?

½ Tsp mild detergent, such as Dreft®, to 1 cup of water.

Are there more chemicals in Nanotex? Is it less safe against baby's skin?

Not Greenguard Gold certified (because FR has been added), but still free of PFOS, PFOA, heavy metals, phenols, phthalates, odor & skin sanitizers. Furthermore, the Nanotex chemistry does not leach, by design, so nothing can transfer from the textile to skin. It also has silver-ion technology, so they will remain clean and odor-free.

Is Nanotex just on the fabric of the seat, or is it also on the harness?

The Nanotex fabric can be found on the stroller and car seat covers including the belly pads and comfort pads. The Infant Car Seat boot and canopy are also made with Nanotex fabric and the stroller canopy and storage basket as well.

I already have a Britax car seat, can I buy a Nanotex cover set to use on my car seat?

No, the Nanotex Collection is a limited-release fabric available exclusively for our Brixy retail partners.

Does the Nanotex fabric keep my child cool and dry?

The Nanotex fabric is moisture-resistant, making it easy to wipe away spills. The main benefit is to prevent stains from setting into the seat.

What is Thermo5?

Thermo5™ is a high-performance fabric designed to wick away moisture and naturally allow air to flow.

What is the benefit of Thermo5?

Your baby will stay cool and dry, so they can ride more comfortably in their seat.

What is the Thermo5™ fabric made from?

Thermo5™ is a man-made fabric. The manufacturing process blends 30% bamboo charcoal with polyester, resulting in a high-performance fabric.

How will Thermo5™ wear compared to the traditional covers used previously?

As a high performance fabric, Thermo5™ is designed to stand the test of time. The durable fabric is guaranteed to last for at least 6 years.

What chemicals are used when manufacturing the Thermo5™ fabric?

Polyester yarn has no chemicals and we do not chemically treat our fabrics. The polyester yarn we use is similar to the type used to manufacture pillows and duvets. All of our child restraint fabrics and soft goods comply with all current and pending government regulations.

Are there any flame retardants on these seats?

Yes, we do use flame retardants in accordance with the FMVSS 302 (Federal Motor Vehicle Safety Standards for Flammability of Interior Materials).

Can I buy Thermo5™ covers for my other seats?

The response to the Thermo5™ collection has been extremely positive, and we are looking into using Thermo5™ technology on other products, but we don’t have definite details or a timeline in place. We suggest you sign up for our newsletter and follow us on our social channels to be the first to know when new products are available.

Why do I need wicking?

Riding in the car can get hot and sticky for many babies and kids. In particular, newborns and toddlers can generate a lot of heat, especially behind the head when riding in the rear-facing position. The wicking feature helps keep kids drier and more comfortable, and the knit weave of the fabric naturally allows air to flow to help keep them cooler.

Where is the Cool N Dry Collection Sold?

The Cool N Dry Collection is available exclusively at buybuyBABY.