Support

All FAQs

• What does Britax recommend in place of the discontinued Vehicle Seat Protector?

  Britax does not approve of the use of non-Britax accessories with our car seats. Doing so could cause the Britax car seat not to perform as intended in a crash. We do not currently approve of any other accessories or seat coverings to use in place of the Britax vehicle seat protector.

• How do I know which Britax Car Seats offer fabrics that are free of flame-retardant (FR) chemicals?

  Click on this COMPARISON CHART to see all the Britax Car Seats that comply with the flammability standard without the use of added flame-retardant (FR) chemicals in their covers.

• What is the benefit of getting a Britax car seat with a naturally flame-retardant cover?

  By using a tightly woven fabric construction that is naturally flame-retardant, Britax helps reduce the child’s exposure to certain chemicals. While all brands must meet the same flammability standard, there are different ways to do this.

• Is my FR Free car seat cover safe to machine wash and dry?

  Yes, thanks to the tightly woven fabric construction (non-wool), your cover is safe to machine wash and dry to get back on the road faster. And there is no added FR chemical treatment for the agitation cycle to break down. Always refer to your car seat cover care label for specific instructions and be sure to replace the cover after 30 washes, to help ensure optimal quality and prevent fading.

• Is Britax aware of the fraudulent websites that are claiming to sell Britax products at deeply discounted prices?

  It has come to our attention that there are websites fraudulently posing as Britax, which claim to sell our products at deeply discounted prices. Please beware that these sites are likely scams, as they are not authorized retailers. As part of our promise to be there from the very first day, we want to bring this to your attention. We also want you to know you can find information for US products on our website: us.britax.com and on our authorized retailer websites searchable here: us.britax.com/where-to-buy. We urge you to reach out to us if you have any questions or concerns about the website you are viewing or ordering Britax products on, here: us.britax.com/support/contact-us. We are here to assist you.

• What is the difference between the new One4Life Premium ClickTight All-in-One (Ace Black) and the other One4Life models?

  The new One4Life Premium ClickTight All-in-One (Ace Black) is dressed in a chic black knit fabric with luxe camel-colored vegan leather accents. It offers effortless maintenance with lasting mess-proof protection thanks to the exclusive combination of StayClean: stain, moisture, and odor resistant technology + SafeWash: washer/dryer friendly, naturally flame retardant with no added chemicals.

• How do I clean my cover?

  To clean your cover, first make sure all the hook and loop fasteners are secured. Then, machine wash the cover on a delicate cycle with cold water and a mild detergent. Tumble dry LOW and remove right away. Do not iron, bleach, or dry clean your cover.

• What are the important care instructions for machine washable Britax covers?

  To ensure optimal quality and prevent fading, replace after 30 washes.

• Are the SafeWash car seats completely free of flame retardant (FR) chemicals?

  The SafeWash fabric is inherently flame retardant (no added FR chemicals), because of the fabric construction. We are proud of our track record as an industry leader and continue to examine new ways to meet certain FMVSS 302 compliance requirements with no or minimal FR additives.

• Can I machine wash my StayClean cover that is not SafeWash?

  The only Britax car seat covers that are machine washable are the SafeWash covers. Always refer to your care labels when cleaning your car seat cover.

• Is the whole One4Life Premium cover set, including inserts, machine washable?

  Yes. The full cover is machine washable.

• Is the whole One4Life Premium cover set, including inserts, stain resistant and free of FR chemicals?

  Yes. The cover is stain resistant and free of FR chemicals.