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February 16, 2017 - Safety Notice
B-Agile & BOB Motion Strollers
BRITAX ANNOUNCES SAFETY RECALL FOR B-AGILE AND BOB MOTION STROLLERS
Voluntary recall involves Click & Go receiver mounts on Britax B-Agile and BOB Motion strollers being used in travel system mode
FORT MILL, S.C. – February 16, 2017: Britax Child Safety, Inc., is conducting a voluntary recall on B-Agile and BOB Motion stroller models identified on us.britax.com/recall. This recall only affects the strollers when used as a travel system: consumers can continue to use their stroller without the car seat attached to the stroller.
The recall comes after Britax received reports of damaged Click & Go receiver mounts on the stroller frames causing the attached car seats to unexpectedly disconnect and fall. Some of the reported incidents included minor scratches, bumps and bruises. After a thorough investigation of these incident reports, Britax found that damage to the stroller frame can occur when the stroller is stowed or dropped while the Click & Go receivers are still attached.
“Even though the ratio of incidents is less than 0.2 percent, that number is too high,” said Maria Montaño, president of Britax Americas. “We invest everything we have to deliver a safe product that parents can depend on. We’re already taking the appropriate steps to do better.”
Consumers should immediately stop using their B-Agile and BOB Motion strollers as a travel system. It is still safe to use the stroller in the recline-mode for infants. Do not return the product to the retailer. Britax recommends that consumers dispose of their existing Click & Go receivers and visit us.britax.com/recall to order a free repair kit for single strollers. Owners of the recalled double strollers should stop using them with car seats attached.
For questions or concerns pertaining to the recall, consumers should contact the Britax Customer Service Department at 1-844-227-0300 for any questions or concerns. Customer Service hours are Monday-Friday 8:30 a.m.to 7:00 p.m. ET and Saturday 9:00 a.m. to 3:00 p.m. ET. Customers living outside of the US or Canada should e-mail [email protected].
Britax is committed to the safety of your child and we apologize for any inconvenience this matter may have caused.
About Britax Child Safety Inc.
Britax manufactures a full line of safe, high-quality and intuitively designed premium car seats, strollers and accessories. Britax Americas sets and exceeds safety standards in the U.S and Canada, and engineers, tests and assembles more than 90 percent of its car seats in the United States. In 2011, Britax expanded its product line by acquiring BOB gear, a leading manufacturer of high-quality strollers and stroller accessories. The Britax Child Safety, Inc. Americas Headquarters is located in Fort Mill, S.C. and employs over 200 people.