Support

Warranty & Support FAQs

• Can I use non-Britax® accessories with my Britax car seat, and if I do will it void the warranty?

  The use of non-Britax accessories (e.g., covers, inserts, toys, accessories, or tightening devices) is not approved by Britax. Using non-Britax accessories can affect the safety performance of the car seat in a crash and may void your warranty. For optimal safety and to maintain your warranty, always refer to your Britax car seat user guide or contact customer service.

• What warranty do you offer on Britax products and who should I contact?

  Please visit our Warranty Policy details for more information, review the information contained within your user guide, or contact customer service.

• I've lost my instruction manual - where can I find a new one?

  You may download your user guide here or contact customer service.